Terms & Conditions | KC Carpet & Upholstery Cleaners
Terms & Conditions
Effective Date: February 11, 2026
Last Updated: February 11, 2026
1. Agreement to Terms
By accessing our website, submitting your information, scheduling services, or opting in to receive SMS communications, you agree to be bound by these Terms & Conditions.
2. Age Restriction (18+)
Our website, services, and SMS communications are intended only for individuals who are at least 18 years old. By using this website, submitting information, scheduling services, or opting in to receive text messages, you confirm that you are 18 years of age or older.
We do not knowingly collect personal information from individuals under the age of 18. If we discover such information has been collected without proper consent, we will take reasonable steps to delete it.
3. SMS Terms of Service
KC Carpet & Upholstery Cleaners provides residential and commercial carpet cleaning, upholstery cleaning, stain removal, and pet treatment services. When you opt in to receive SMS messages, you may receive:
- Appointment confirmations
- Scheduling updates
- Service reminders
- Estimates and invoices
- Account notifications
- Occasional promotional offers (if marketing consent is provided)
Message Frequency: Message frequency varies based on your service activity. Marketing messages are limited to a reasonable number per month.
Opt-Out: You can cancel SMS communications at any time by replying STOP to 267-977-7917. After you send “STOP,” you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
Help: If you are experiencing issues, reply HELP or contact us at kccarpetcleaning@gmail.com or call 267-977-7917.
Message & Data Rates: Message and data rates may apply for any messages sent to you from us and from you to us. Please contact your wireless provider for details regarding your text or data plan.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Consent to receive SMS messages is not a condition of purchase. For information on how we handle your data, please review our Privacy Policy.
4. Services Provided
We provide carpet cleaning, upholstery cleaning, stain removal, pet treatment services, and related residential and commercial cleaning services.
5. Estimates & Pricing
All quotes are estimates based on the information provided. Final pricing may vary depending on actual conditions and services requested.
6. Appointments & Cancellations
We request at least 24 hours’ notice for cancellations. Missed appointments may result in a cancellation fee.
7. Access to Property
Customers must provide safe and reasonable access to service areas and disclose any pre-existing damage or concerns before service begins.
8. Satisfaction Policy
If you are not satisfied with our services, please notify us within 48 hours so we may attempt to address the issue. We do not guarantee removal of all stains, odors, or pre-existing damage.
9. Payments
Payment is due upon completion of services unless otherwise agreed in writing.
10. Limitation of Liability
To the fullest extent permitted by law, our liability shall not exceed the total amount paid for the specific services rendered. We are not liable for indirect, incidental, or consequential damages.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Information
KC Carpet & Upholstery Cleaners
Philadelphia, PA
Email: kccarpetcleaning@gmail.com
Phone: 267-977-7917
By using this website or our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.